Privacy Policy

Effective Date: 14 May 2026

Introduction

KOL-15N Inženjering d.o.o. (“KOL-15N”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have in relation to your personal data.

Applicable Law

KOL-15N Inženjering d.o.o. is a company registered in the Republic of Serbia. Personal data collected through this website is processed in accordance with the applicable laws of the Republic of Serbia, including the Law on Personal Data Protection (“Official Gazette of the Republic of Serbia”, No. 87/2018), and, where applicable, relevant principles of the European Union General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal information that you voluntarily provide through our website contact form, including:

  • Name
  • Email address
  • Company name
  • Phone number
  • Subject of your inquiry
  • Message content or other information you choose to provide

We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited, approximate location, referral source, and general website usage data.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form
  • Communicate with potential customers, partners, suppliers, or other business contacts
  • Provide information about our products, services, engineering capabilities, and projects
  • Improve the functionality, security, and performance of our website
  • Analyze website usage and visitor behavior
  • Maintain internal administrative and business records
  • Comply with applicable legal, regulatory, or administrative obligations

Contact Form Submissions

When you submit a contact form on our website, the information you provide is used to review and respond to your inquiry. We do not use contact form submissions for automated marketing unless you separately agree to receive such communications.

Analytics and Cookies

Our website may use cookies and similar technologies to support basic website functionality, improve performance, and understand how visitors use the site.

We may use Google Analytics 4 or similar analytics tools to collect aggregated information about website traffic and usage. These tools may collect information such as pages visited, time spent on the site, device type, browser type, referral source, and approximate geographic location.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following legal grounds:

  • Your consent, where consent is required
  • Our legitimate interest in responding to inquiries, operating our website, and conducting business communications
  • The need to take steps prior to entering into a business relationship or contract
  • Compliance with legal or regulatory obligations

Sharing of Information

We do not sell your personal information.

We may share limited personal information with trusted service providers who help us operate our website, provide hosting, maintain security, manage communications, or analyze website performance. These providers are only permitted to use the information as necessary to provide services to us.

We may also disclose information if required by law, regulation, legal process, government request, or when necessary to protect our rights, property, safety, or the safety of others.

International Data Transfers

Depending on the services used to operate this website, your information may be processed or stored in countries outside the Republic of Serbia or the European Economic Area.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place for such transfers, in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact form submissions may be retained for a reasonable period for business communication, administrative, and recordkeeping purposes.

Data Security

We use reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable law, including the Law on Personal Data Protection of the Republic of Serbia, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal data in a portable format, where applicable
  • Lodge a complaint with the competent data protection authority

To exercise these rights, please contact us using the details below.

Images, Media, and Website Content

Images, videos, graphics, icons, and other media used on this website are either owned by KOL-15N, used with appropriate permission, obtained from licensed sources, or used under free or open licenses where applicable.

We make reasonable efforts to ensure that all visual materials used on this website are properly licensed or authorized for use. Unauthorized copying, reproduction, redistribution, or commercial use of website images, media, or content is prohibited unless expressly permitted in writing by KOL-15N or the relevant rights holder.

Intellectual Property

All text, images, graphics, logos, technical descriptions, layouts, and other website content are protected by applicable intellectual property laws unless otherwise stated.

Nothing on this website should be interpreted as granting any license or right to use KOL-15N’s name, visual materials, technical materials, project references, or other content without prior written permission.

Third-Party Links

Our website may contain links to third-party websites or external resources. We are not responsible for the privacy practices, content, accuracy, or security of third-party websites.

Children’s Privacy

Our website is intended for business and professional audiences. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

KOL-15N Inženjering d.o.o.
Zrmanjska 8a
11030 Belgrade, Serbia
Phone: +381 11 670 7861
Email: office@kol-15n.com